Privacy
Delete your Miraya data
This page explains how to delete data from the app Miraya (published by Vision Publishing LLC) on iPhone and Android, which data is deleted, which is retained, and for how long. Miraya doesn’t offer accounts: your content is saved on your device.
1. Delete your data from the app
- Open Miraya.
- Tap Settings (the icon at the top of the home screen or profile).
- In the Data, tap Erase local data, then confirm.
Deletion is immediate, even without an internet connection. It removes your profile and onboarding answers, sessions and their audio, affirmations, gratitude notes, vision board and its photos, “My Little Steps” journal, ritual progress, and preferences from your device. It also resets the pseudonymous usage measurement ID and deletes any measurement events still pending.
If you created a personal voice, Miraya also requests its deletion from our voice service. If you’re offline, this deletion is automatically retried later. You can also delete it anytime from Settings > Voice > Delete my voice.
Uninstalling the app also deletes data saved on your device. Neither erasing data nor uninstalling cancels a subscription: manage it in the App Store (iPhone) or Google Play (Android).
2. Request deletion of data retained by Miraya
To request deletion of data retained on our servers, email us at contact@hellomiraya.com from the address of your choice, with the subject line “Deletion of my Miraya data.” To help us find these pseudonymous records, you can include the “Installation Purchase ID” obtained in Settings > Diagnostics. We respond within 30 days.
3. Data retained and retention periods
- Usage measurement (pseudonymous technical events, if enabled): up to 400 days, then automatically deleted. You can disable it in Settings > Data > Help Improve Miraya.
- Subscription verification : transactions verified with Apple or Google, which are needed to confirm your access and meet our accounting obligations, are retained for as long as necessary for these purposes. Operational records related to generation limits are deleted within 8 days at most.
- Reports sent from the App (message, voice message and its transcription, screenshots, optional email): up to 12 months, or sooner upon request.
- Content reports (reason, category, content fingerprint, date, pseudonymous identifier): up to 400 days.
- Personal voice : retained by our voice service until you delete or replace it.
We do not keep a server-side copy of your profile, generated sessions, or journal. To learn more, see our privacy policy.